Devoted to Customer Support
Going Above and Beyond the Call of Duty
Be on a first name basis not only with our support staff, but also our Engineers and Project Managers. Every WAVE employee is available to address customers issues promptly and thoroughly.
For over two decades, WAVE has been committed to providing the best possible customer support. This dedication to quality results in happy customers, happy users, and happy managers.
From our dedicated in-house support team, to senior engineers, to project managers, all the way up to the CEO — everyone at WAVE is authorized and encouraged to do whatever it takes to resolve customer issues. This gives each person a unique perspective of how our software is used, and a better understanding of our customers real-world problems.
With phone, email, online, and even on-site support at you business or our headquarters in Orlando, FL — your questions, suggestions, and problems will get resolved promptly and thoroughly. You will never speak to a robot reading from a script, or wait on hold for hours.